Built for Sri Lankan shops
Clear terms.
Care for your information.
Understand the service, your choices, and the responsibilities we share.
The Serilo service
Privacy Notice
How Serilo handles account information and the records shops entrust to the service.
Read documentTerms of Service
The proposed agreement for using Serilo to manage a Sri Lankan shop.
Read documentCookies & Browser Storage
What is stored in your browser and how you can control it.
Read documentData Processing Agreement
Proposed processor commitments for the personal information held for your shop.
Read documentSubprocessors
Infrastructure providers identified for the Sri Lankan launch review.
Read documentSubscriptions, Cancellation & Refunds
How the planned monthly and annual plans will be offered and cancelled.
Read documentLegal & Contact Information
One contact for service questions, privacy requests, and legal concerns.
Read documentPrivacy Requests & Complaints
A practical route for questions about your personal information.
Read documentSecurity & Trust
The reviewed safeguards and the practical limits of the current service.
Read documentTemplates for your shop
Starting points for your own customer agreements. Review, complete, and adopt them for your business before use.
Shop Customer Privacy Template
A starting point for a shop’s own notice at repair intake and the sales counter.
Read templateRepair Terms & Device Access Template
A starting point for clear estimates, repair authorisation, and device handling.
Read templateShop Sales, Returns & Warranty Template
A starting point for each shop’s retail and warranty information.
Read template